Driftwood Interiors | Privacy Policy

OVERVIEW

At Driftwood Interiors Pty Ltd, we're committed to protecting your personal information. This Privacy Policy explains how we use any personal information we collect about you when you use our website https:driftwoodinteriors.com.au (the "Site"). Please note that we may update this policy from time to time.

SECTION 1 – OUR PRIVACY POLICY PRINCIPLES

  • We will never spam you with irrelevant emails
  • You may opt in or out of our email communications at any time
  • You have the right to remove any information we may hold on you
  • Data is a liability and therefore should only be collected and processed when absolutely necessary

SECTION 2 – WHAT DO WE DO WITH YOUR INFORMATION?

DRIFTWOODINTERIORS.COM.AU (Driftwood Interiors Pty Ltd) is the sole owner of the information collected on this site. We will not sell, share, rent, make public or distribute this information to third parties.

We collect information about you to understand your needs and provide you with a better service. Specifically, we use your information for:

2.1 Internal record keeping

2.2 Improving our services

The legal basis for this type of processing is either consent or our legitimate interests in growing our business.

2.3 Providing you with offers relating to our products or services.  

The legal basis for this type of processing is either consent or our legitimate interests in growing our business. We may send you such communications if you requested it and/or if you agreed to receive such communications. You can opt-out of these emails at any time through the ‘unsubscribe’ button in each email or contacting us via email.

We will only share your information with trusted 3rd parties if necessary to provide support in running this Website . We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We use IP addresses to analyse trends, administer the site, track users' movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 3 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at design@driftwoodinteriors.com.au or mailing us at: Driftwood Interiors Pty Ltd, PO Box 162 Petrie Qld Australia 4502

Email Newsletters:

If you have opted to join my mailing list you can easily unsubscribe by clicking the relevant link in any artletter news email, or by contacting me at design (at) driftwood interiors (dot) com (dot) au from your registered email address with 'Unsubscribe' as the subject.

SECTION 4 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 5 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 6 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Australia and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. You acknowledge and accept that we are not responsible for the privacy policies or practices of third parties.

Links:

Driftwoodinteriors.com.au contains links to other sites. When you click on links on our store, they may direct you away from our site. Please be aware that driftwoodinteriors.com.au is not responsible for the privacy practices of other sites and encourage you to read their privacy statements. This privacy statement applies solely to information collected by this website. However, if you have any concerns about privacy on linked sites please let us know.

SECTION 7 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. 

Though we have these procedures in place we can’t be held responsible for any intercepted information shared through our Site without our knowledge or permission. 

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependants to use this site.

SECTION 9 – COOKIES

A cookie is a piece of code that allows the web server to identify and track activity of the web browser. They are widely used in order to make websites work more efficiently, as well as to provide information to the owners of the website.

You can enable or disable your Cookie settings via your own web browser. For further details please consult the help menu in your browser or visitwww.allaboutcookies.org

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

Your rights under data protection laws include the right to access, erase, correct, restrict, and/or object to our use and processing of your personal data, as well as the right to portability of the data.  You have the right to confirmation as to how and where we process your data. To the extent that the legal basis for our processing consent, you have the right to withdraw at any time. If you consider our processing to infringe data protection laws, you have the right to lodge a complaint with a supervisory authority.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at design@driftwoodinteriors.com.au or by mail at Driftwood Interiors:

Re: Privacy Compliance Officer

PO Box 162

Petrie Qld

Australia 4502

 Updated: 22nd May 2018